Frequently Asked Questions
Everything you need to know about shopping with SYRN.
How long does shipping take?
Standard orders typically process within 1-2 business days. Domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply initiate a return through our online portal to receive a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
SYRN accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your garments sustainably made?
We are committed to ethical fashion. 80% of our current collection is made from organic or recycled materials, and we partner exclusively with factories that ensure fair wages and safe working conditions.
Can I change or cancel my order?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.